Welcome to the Passengers' Panel website

The Panel is a totally independent body set up to act as a ‘voice’ for passengers and a ‘sounding board’ for South West Trains.

The Panel meets regularly but its main purpose is to be able to represent the views and feelings of SWT passengers as a whole. In addition to meetings with Company Directors and Managers, the Chairman attends appropriate Board and Management meetings. In those ways, whilst we cannot mandate the Company, we can ensure that decisions are not taken without hearing and discussing how passengers feel about things.
To do this effectively, however, we need to know what you feel about South West Trains and their services and how you would change or improve things.

Together we can make a difference.