Talk To Us
A section of the site where your hopes and aspirations, your concerns and your comments in general about travelling on SWT can be posted

News
News from the Panel's work

The Panel
Learn more about each of us

News
News from the Panel's work

Articles
A selection of Panel articles

Join Us
Explaining what to do if you feel you might like to become a Panel member yourself

Links
A list of those bodies you may wish to contact or have an interest in

Contact

As the voice of South West Trains' passengers, we have a direct line to the managers and directors of South West Trains. We aim to get straighforward answers to the questions that affect you. If you have a question you can write to us using the form below, or to: Passengers Panel Friars Bridge Court 41-45 Blackfriars Road London SE1 8NZ The Passengers’ Panel does not aim to deal, ombudsman-style, with individual complaints—South West Trains’ Customer Services Centre is there to do just that.

Your name: *

Your e-mail address: *

Subject: *

Category: *

Message: *

Navigation

The Passenger Panel's role is not to deal with individual comments and complaints, but as a collective voice for the Passengers of South West Trains.
If you have a comment or complaint about a specific event, you should contact South West Trains Customer Service Centre-0845 6000 650.
If you are not satisfied with their response, you should contact either London Travel Watch or Passenger Focus. More details are available here.
©South West Trains Passenger Panel & Kieran Milton